ServicesWhat we do
Six services,
one engineering
standard.
Each service below explains its purpose, the scope it usually covers, what you receive at the end, and how we work with you along the way. Scope is always agreed in writing before implementation begins.
01Service
Custom Software Development
Purpose: to give an organisation software that matches how it actually operates, when no existing product does so without costly compromise. We model the domain, define the rules and exceptions explicitly, and build in increments that can be used as they arrive.
Typical scope
- Requirements analysis and domain modelling
- Data model and technical specification
- Application implementation and automated tests
- Deployment setup and production release
- User documentation and training walkthrough
Deliverables
- Working application in an environment you control
- Source code with commit history
- Architecture and data model documentation
- Test suite and deployment instructions
Collaboration process
Discovery begins with your process, not our template: we sit with the people who do the work, record the steps and exceptions, and produce a written specification for review. Implementation then proceeds in short cycles, each ending with a deployed version and a written summary. You accept or adjust scope at each cycle boundary.
02Service
Web Application Development
Purpose: to deliver browser-based platforms that hold up under daily professional use. We treat performance, keyboard efficiency, accessibility and error recovery as requirements, and separate the interface from the API so either can evolve independently.
Typical scope
- Interface architecture and component system
- API design and integration
- Authentication, roles and permissions
- Responsive layouts for mobile, tablet and desktop
- Accessibility and performance verification
Deliverables
- Deployed web application
- Reusable component library and design tokens
- API documentation
- Accessibility and performance review notes
Collaboration process
We agree the primary user journeys first and prototype the densest screens early, since those expose most design problems. Review happens on a shared environment rather than in static mock-ups, and changes are prioritised together at the end of each cycle.
03Service
Cloud and Infrastructure
Purpose: to make hosting, deployment and recovery predictable. We describe environments in configuration so they can be rebuilt, automate releases so they stop being events, and add monitoring tied to conditions that actually matter.
Typical scope
- Environment provisioning as code
- Build, test and release pipelines
- Logging, metrics and alerting
- Backup, restore and recovery drills
- Capacity and cost review
Deliverables
- Infrastructure definitions in your repository
- Automated deployment pipeline
- Monitoring dashboards and alert rules
- Operational runbooks
Collaboration process
We start from what exists, documenting the current setup before altering it. Changes are staged so that a rollback is always available, and each step is agreed with whoever is responsible for uptime. Where an internal team will operate the result, we work alongside them through the transition.
04Service
System Integration
Purpose: to stop the same information being maintained in several places. We define which system owns which field, connect them through documented interfaces, and make every transfer observable.
Typical scope
- Inventory of systems, data and interfaces
- Field mapping and ownership rules
- Scheduled and event-driven synchronisation
- Error handling, retries and reconciliation
- Monitoring of transfer volumes and failures
Deliverables
- Integration services and configuration
- Interface and field mapping documentation
- Failure alerting and reconciliation reports
Collaboration process
A short discovery phase establishes the true data flow, which is often different from the assumed one. We then implement one interface end to end as a reference before extending the pattern, so that conventions are settled early.
05Service
Workflow Automation
Purpose: to remove repetitive manual steps while keeping the underlying logic visible. Automation should be readable by the team that depends on it, with clear records of what ran, when, and what it changed.
Typical scope
- Mapping of the current manual process
- Rules, thresholds and approval paths
- Automated document and report generation
- Notifications and escalation handling
- Audit logging of automated actions
Deliverables
- Automated workflows in production
- Written description of rules and triggers
- Audit trail and monitoring of each run
Collaboration process
We automate one narrow step first and measure the result, rather than replacing an entire process at once. Every rule is confirmed with the people who currently apply it, and manual override remains available where judgement is genuinely required.
06Service
Technical Consulting and Maintenance
Purpose: to give an existing system informed attention — either as a one-off review or as continuing care. This is often the most useful engagement for an organisation that has inherited software and needs to know where it stands.
Typical scope
- Architecture and source code review
- Assessment of tests, deployment and monitoring
- Prioritised remediation plan
- Dependency updates and security patching
- Ongoing support arrangement and small changes
Deliverables
- Written review with findings and priorities
- Documented architecture of the current system
- Maintenance schedule and change log
Collaboration process
A review starts with read-only access and a set of questions; the output is a written report you can act on with or without us. Where maintenance continues, we agree a regular cadence for updates and a route for requesting changes, with each period reported in writing.
Scope, effort and commercial terms are discussed per engagement. This page does not state prices, guarantees or technology partnerships. Enquiries can be sent by email to [email protected].